At Rawiroots, we strive to deliver your orders quickly and efficiently.
Shipping Time:
Orders are processed within 1–2 business days. Once dispatched, you can expect delivery within 3–7 business days depending on your location.
Delivery Charges:
We offer Free Home Delivery on all orders — no hidden fees!
Order Tracking:
Once your order ships, a tracking number will be sent to your registered email or mobile number so you can stay updated on your package status.
Delivery Areas:
We currently deliver across major regions nationwide. If your area is not supported, our team will contact you directly.
🔁 Return & Refund Policy
Your satisfaction is our priority. If something isn’t right, we’re here to help!
7 Days Easy Return:
We offer a 7-day return policy only if the product is damaged or defective upon delivery.
Return Eligibility:
Must be reported within 7 days of receiving the product
Product must be unused and in original packaging
Clear pictures or videos of the damage must be provided
How to Request a Return:
Contact us at [your email/contact page] with your order number and issue details. Our team will guide you through the return process.
Refunds:
Once your returned product is inspected and approved, a full refund will be processed to your original payment method within 5–7 business days.